View Cart
ANNOUNCEMENTS
PHONE SYSTEM ISSUES: We are currently experiencing issues with our phone system. We are working around the clock to get this issue resolved. You will still be able to submit a trouble ticket via the Online Customer Care Center at https://order.aitcom.net. We do apologize for any inconvenience this may cause you.
We expect this problem to be resolved during the evening of 3/10/2010.
WINDOWS SERVER UPGRADES: AIT will be upgrading all Windows production and dedicated servers to the Windows 2003 operating system within the next three weeks. The purpose of this upgrade is to protect against known security risks. While we can not estimate when exactly your particular server will be upgraded, please know that all upgrades will be taking place within 3 weeks. Any downtime occurred during this time will be minimal as the upgrade generally does not take long to complete. We have already upgraded several servers and have not encountered any critical issues during the migration.
Known Issues at this time include:
Passive FTP: Some users may find they are unable to connect via FTP when using PASSIVE transfer mode. We have already implemented a hotfix for this issue and are distributing it on a server to server basis as the upgrades progress.
If you have any questions or concerns then feel free to contact us at 1.877.209.5184.
EMAIL/VIRUS PHISHING SCAM NOTICE: AIT includes our phone number in our emails and does NOT send attachments unless you request a specific file from us. Any email appearing to be from AIT that does not have our phone number SHOULD BE DELETED. Emails that say...
Dear YOUR EMAIL ADDRESS user, Your e-mail account was used to send a huge amount of unsolicited spam messages during the recent week ...
OR
We have temporarily suspended your email account YOUR EMAIL ADDRESS.
are NOT from AIT. These emails should immediately be deleted. Also ensure you do not open any attachments. These emails are generated from computers who have been infected with a virus. This virus will go through someone's address book looking for service provider contact information, such as AIT or even our resellers.
AITDOMAINS MAIL FRAUD NOTIFICATION: Some customers with AIT Domains are receiving renewal notices via regular postal mail telling them that their domain is coming up for renewal and that they should send a check in with the enclosed form. AITDomains will never send such a notice. All notices come in e-mail and will direct you to the AIT Domains website. These are actually rival registrars who will charge you for a transfer to their company rather than a renewal as stated. You should discard any such postal messages.
NETWORK MAINTENANCE
None Scheduled
SERVER MAINTENANCE
None Scheduled
AITDOMAINS REGISTRAR MAINTENANCE
.COM/.NET None scheduled
.BIZ None Scheduled.
.INFO None Scheduled.
.ORG
The .ORG Production Registry System is scheduled for maintenance on 13 March 2010 between the hours of 15:00 and 19:00 UTC.
Registering and manipulating domain and other registry objects will not be possible. Domains will continue to resolve normally.
Date: Saturday, March 13, 2010 EST
Time: 15:00 and 19:00 UTC
Purpose: Routine Maintenance
.US None Scheduled.
Scheduled Upgrades
None Scheduled.