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Network Maintenance
One of AIT's backbone providers will be conducting maintenance on their IP Backbone aggregation Router. This maintenance shouldn't be more than a few minutes. Any downtime occurred during this time will be minimal as the upgrade generally does not take long to complete.
Thank you,
Customer Support Department
Date: Saturday, January 30, 2010 EST
Network Maintenance
AIT will be upgrading the phone system on Friday, February 12, 2010 starting at 7:00 am EST. The phones will only be offline for approxiemetly a hour. We do apologize for any inconvience this may cause you.
Date: Friday, February 12, 2010 EST
Time: 7:00 am - 8:00 am EST
Duration: 1 Hour
Announcements
1. AIT will be upgrading all Windows production and dedicated servers to the Windows 2003 operating system within the next three weeks. The purpose of this upgrade is to protect against known security risks. While we can not estimate when exactly your particular server will be upgraded, please know that all upgrades will be taking place within 3 weeks. Any downtime occurred during this time will be minimal as the upgrade generally does not take long to complete. We have already upgraded several servers and have not encountered any critical issues during the migration.
Known Issues at this time include:
Passive FTP: Some users may find they are unable to connect via FTP when using PASSIVE transfer mode. We have already implemented a hotfix for this issue and are distributing it on a server to server basis as the upgrades progress.
If you have any questions or concerns then feel free to contact us at 1.877.209.5184.
2. In the event that the AIT status is unreachable, please visit our Twitter page to keep up with any outages:
http://www.twitter.com/aittechsupport
3. Free Inline AntiSpam Service - Now Powered by tyBit
Our free Inline AntiSpam service is now being powered by tyBit Unified Search Inc.. If you currently use the Inline AntiSpam service there will be an anchor tag placed at the bottom of each email you receive which was filtered by the Barracuda. This tag is neither removable nor customizable. If you wish to still have your email filtered by a Barracuda AntiSpam server, but do not wish to have the anchor tag placed on any of your incoming emails, then you will need to move to our new Inline AnitSpam Pro service. You can find more information about this plan here.
Email/Virus Phishing Scam NOTICE
AIT includes our phone number in our emails and does NOT send attachments unless you request a specific file from us. Any email appearing to be from AIT that does not have our phone number SHOULD BE DELETED. Emails that say... Dear YOUR EMAIL ADDRESS user, Your e-mail account was used to send a huge amount of unsolicited spam messages during the recent week ... OR We have temporarily suspended your email account YOUR EMAIL ADDRESS. are NOT from AIT. These emails should immediately be deleted. Also ensure you do not open any attachments. These emails are generated from computers who have been infected with a virus. This virus will go through someone's address book looking for service provider contact information, such as AIT or even our resellers.
4. AITDomains Mail Fraud Notification
Some customers with AIT Domains are receiving renewal notices via regular postal mail telling them that their domain is coming up for renewal and that they should send a check in with the enclosed form. AIT Domains will never send such a notice; all notices come in e-mail and will direct you to the AIT Domains website. These are actually rival registrars who will charge you for a transfer to their company rather than a renewal as stated. You should discard any such postal messages.
Network Maintenance
None Scheduled
Server Maintenance
None Scheduled
AITDomains.com Registrar / Registry Maintenance
To All Registrars,
The Com/Net Production environment will be taken offline on Saturday, February 20, 2010 EST (Sunday, February 21, 2010 UTC) for a scheduled maintenance.
Date: Saturday, February 20, 2010 EST (Sunday, February 21, 2010 UTC)
Time: 2000 hrs - 2045 hrs EST (0100 hrs - 0145 hrs UTC)
Duration: 45 Minutes
Purpose: Routine Maintenance
.BIZ None Scheduled.
.INFO None Scheduled.
.ORG None Scheduled
.US None Scheduled.
Scheduled Upgrades
None Scheduled.